Avis Vehicle Rentals Wheelchair Resource Center

Traveling with a disability can present unique challenges, but having the right support can turn any journey into a smooth and enjoyable experience. The Avis Disability Center is a valuable resource designed to empower travelers with mobility limitations. By providing specialized support and accessible vehicle options, Avis makes it easier for individuals and families to travel independently and confidently. Here’s what you need to know about the services offered and how you can make the most of this resource.

About the Avis Disability Center

The Avis Disability Center can be reached at 1-800-962-1434, a dedicated phone line that connects you to trained representatives who specialize in accommodating the needs of disabled travelers. Whether you’re planning a road trip, a business trip, or a family vacation, their team provides personalized assistance to ensure your rental experience aligns with your needs.

The Disability Center offers information on:

Accessible Vehicle Options: Availability of vehicles with hand controls, wheelchair-accessible vans, and other adaptive devices.

• Booking Assistance: Guidance on reserving the appropriate vehicle and ensuring your pickup location is prepared for your request.
• Policy Details: Clarification on rental agreements, fees, and any necessary documentation.
• Local Availability: Information about accessible vehicle options at Avis locations across the country.

Accessible Vehicle Features

Avis is committed to offering vehicles with adaptive features that meet the needs of travelers. Here are some of the most requested modifications:

• Hand Controls: For drivers with limited leg mobility, hand controls are installed at no additional charge.
• Spinner Knobs: Ideal for one-handed steering assistance, spinner knobs provide greater control and ease of use.
• Wheelchair-Accessible Vans: In some locations, Avis provides vans equipped with lifts or ramps for wheelchair users.
• Left-Foot Accelerators: For those who cannot use their right foot for driving, left-foot accelerators provide a safe alternative.

It’s important to note that these features may vary by location and availability, so early booking is recommended.

How to Reserve an Accessible Vehicle

To ensure your accessible vehicle is available when and where you need it, follow these steps:

1. Call the Avis Disability Center: Dial 1-800-962-1434 to speak with a specialist and explain your needs.
2. Provide Travel Details: Share your trip itinerary, including your preferred rental dates and pickup location.
3. Confirm Adaptive Features: Specify the type of vehicle and adaptive equipment required, such as hand controls or wheelchair-accessible modifications.
4. Verify Documentation: Be prepared to provide a valid driver’s license and any medical documentation if requested.

The Avis team will confirm your reservation and ensure your vehicle is ready when you arrive.

Why Choose Avis for Accessible Travel?

Avis stands out for its commitment to inclusivity and exceptional customer service. Their representatives are trained to listen and respond with empathy, ensuring you feel confident and supported every step of the way. With locations across the U.S. and internationally, Avis is a trusted partner for accessible travel solutions.

Additional Travel Tips

• Plan Ahead: Accessibility features can be in high demand, so it’s best to make your reservation as early as possible.
• Confirm Pickup Details: Call the rental location a day before your trip to confirm that your vehicle is ready and meets your requirements.
• Ask About Discounts: Avis offers discounts and rewards for frequent renters. Be sure to inquire about any special rates for travelers with disabilities.