San Francisco Accessible Taxis Problems

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• I have a friend who has passed recently & as different as it may sound she wanted me to post this about uber..2 words; once you go uber. You never go back. ..lol..kissess

  • You idiot. Uber does *not* provide wheelchair-accessible transportation.

• Town taxi also no longer has wheelchair accessible taxis.

  • Thanks for the feedback Katie!

  • Jerks

• How easy is it to get a ramp taxi from the airport into San Francisco. Should we book ahead.?
  Thanks
  We are coming over in Sept and my husband has a power chair
  Jane

  • call Trust Medical Transportation TMT at phone # +(650)799-9921, http://www.trustmtrans.com

    • I have an extra wide power chair and am arriving in San Francisco on a late November evening 2019. Does anyone have current info on transporting me and a staff person? am worried about reling on the Paratransit system.

• I would recommend that you update your site DRASTICALLY to reflect the current state of this matter in the Bay Area:

  - Town Taxi informed me today that they do not have ANY wheelchair accessible cabs.
  - A month ago, Serra Cab told me I would need to call DAYS in advance for a pick-up! Yet, today they told me I CANNOT call in advance for a Saturday pick-up.

  Your site comes up high on Google search, thus you have a MAJOR VOICE. Please update your images and write-up, so we can support the companies that serve this group the best!

  - Grandson of a wheelchair-bound Bay Area resident

• Are these taxis mobility scooter friendly?

• In San Francisco - since Uber and Lyft don't provide van service - and since they have driven the taxi van services - which were never easily available - out of business, and since Paratransit is unreliable for rides to appointments and movies in a timely manner..... it seems that this should be an opportunity for an enterprising person to start up a private wheelchair van service. Are there any? What do affluent people at senior living places use when they are in need of a non=medical transport to an appointment?

  According to this website such services are available in Thailand and Costa Rica. Why not San Francisco.

  • Don't even get me started! In SF, NY and LA Uber and Lyft are discriminating against people who use wheelchairs. It drives me insane.

• I was traveling with a friend in San Francisco in Sept 2017 when my accessible van broke down, the day we were scheduled to head home to Las Vegas. We ended up in a hotel in Bruno, right by the SFO Airport. But when the van took longer than expected, our hotel was sold out so we had to move hotels, 4.6 miles away... and after 4 hours of trying, we gave up on finding an accessible taxi/uber/lyft/etc. Every taxi company I called stated they could pick us up IN the city of San Francisco, but NOT where we were located, even though we were like 2 miles from the SFO Airport! Absolutely HORRIBLE ADA service in that area! 7 hours after checking out of the first room, we finally got picked up by an acquaintance of mine who happened to have a flatbed truck with a motorized liftgate on it, so she could get my mobility scooter up on it, along with all our luggage & such. If not for her, I don't know what we would have done! I was VERY disappointed in their ADA options!!!

  • Thank you for sharing this. I feel you pain.

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  • No one is talking about transporting people with dementia or severe mental health issues; they can go in regular cars. Those of us who use *wheelchairs* need transportation - meaning vehicles with ramps or lifts so we can get into the vehicle.

    Sheesh.

• Getting a taxi *at all* in San Francisco can be a nightmare, even when one is fully able-bodied and ambulatory, even when there are no special events going on clogging the city with visitors, or during tourist season. There just aren't that many, and in all the many years I lived there, there never were.

  That does not mean they shouldn't have better accessible transportation; I just wanted to put the lack of it in perspective.