The Miami-Dade Metrobus transit system serves this hotel with accessible buses via Route 35. The hotel does not have a restaurant, but there are several options close by including Longhorn Steakhouse, Wendy’s, Olive Garden, Panera Bread, and Chili’s. There is a hospital adjacent to the hotel and a grocery store and two pharmacies located across the street.
Entrance and Lobby
This hotel is five stories high with 100% non-smoking rooms that are accessed from interior corridors. Parking is free and designated accessible spaces are available near the covered entrance. Sidewalks are ramped and the lobby entrance is level with power doors. The lobby floor is mainly tile with carpeted seating areas. Hallways are carpeted. Lowered sections in the front desk improve use for guests in wheelchairs.
There is easy access to the elevators and to a coffee stand that provides complimentary beverages all day and cookies in the evening. A complimentary breakfast buffet is served in the lobby each morning. It offers a wide variety of popular breakfast foods such as oatmeal, cereal, eggs, fruit, yogurt, waffles, juice, bread, and pastries. The food service area has a tile floor, but the counter height may make self-service difficult; an attendant is usually present if assistance is needed. Accessible restrooms and a drinking fountain are available in the lobby.
I experienced two different guest rooms at this hotel. The first was a king room with a tub shower. The bedroom was large enough to maneuver a wheelchair around both sides of the bed and the bed was an appropriate height. The bathroom was spacious and the tub-shower had a hand-held sprayer, but no shower bench was provided. When I contacted the front desk about my need for a shower bench, I was promptly moved to room 227, which is a king suite. This room was even larger, containing a small tiled kitchen area with a sink, microwave, and refrigerator, plus a carpeted seating area with a sofa and chairs. There was plenty of space in the bedroom to access either side of the bed.
The bathroom had a roll-in shower with a fold-down, wall-mounted bench, and two hand-held sprayers; however, the controls were located too far away to reach when seated on the bench. Like most Hampton Inns, both of these accessible guest rooms had wide doorways that opened with a key card and lowered peepholes. The desks and the counters in the kitchen and bathroom were an appropriate height to roll under. Amenities and accessories in these rooms such as the TV remote, light switches, telephone, coffee maker, power/USB outlets, alarm clock, climate control, curtain wands, towel bars, iron, and closet pole were all within reach for a wheelchair user. The hair dryer may have been a little too high because it was on a shelf above the toilet.
The hotel provides a beautiful outdoor pool with a waterfall and a lift for disabled users. A business center with computers and a printer is located on the ground floor. The office is small but the desks should be accessible, although one of the desk chairs may need to be removed to make space. A fitness room is available on the ground floor, offering exercise machines and free weights. The guest laundry (fee) is on the second floor and is a small room containing one washer and two dryers. The washer and dryers are front-loaded, but one dryer is stacked above the washer so it’s difficult to access. The door to the laundry room is also extraordinarily heavy.