The Sheraton Hotel is right by Old Town Pasadena, California and close to restaurants, shops, and the 110 Freeway. The parking garage is located on the right side of the hotel and is not complimentary. From the garage, automatic doors lead you inside to the elevator that takes you directly to your floor. Otherwise, there is a lift to the right of the main entrance with automatic doors or a non-ADA-compliant ramp to the left. Inside, the check-in desk is to the left and has a lowered counter section. Hotel Amenities include a fitness room, a restaurant, a bar, and an outdoor pool with a lift. The lift is portable and is equipped with footrests, armrests, and remote control. Ask the hotel staff for directions for the accessible route to the pool; the door to the pool is not automatic.

Hallways are carpeted and that includes inside the rooms. If you are a Sheraton “Preferred Member” then there is an additional door to go through that is not automatic. “Preferred Members” also have access to a lounge room where a complimentary breakfast and evening hors d’oeuvres with wine are served. The door to this lounge is not automatic.

ADA rooms have a lowered peephole and wider doors. I stayed on the third floor in a handicapped accessible room with a roll-in shower. The bathroom also was equipped with a roll-up sink and grab bars. Next to the mounted seat was a shelf, which was nice, but a grab bar in the back was not. Overall, the room was spacious, including access to both sides of the bed. Light fixtures mounted on the wall may be challenging for some to reach. The HVAC system controls were lowered and in an open location. The curtains need to be manually opened and closed. Next to the bed is the closet with sliding doors and a lowered clothing rod.

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