Disclaimer: This article was contributed by Infinite Ability, a registered NDIS provider based in Melbourne, Australia. While WheelchairTraveling.com does not endorse specific service providers, we welcome informative content that supports accessible travel around the world. We encourage readers to independently research any organization to ensure it fits their needs.
Traveling with a disability doesn’t have to be a challenge—especially in Australia, where the National Disability Insurance Scheme (NDIS) can help make the process smoother. Whether you’re planning a weekend away or an overseas holiday, understanding what support is available through the NDIS and how to plan ahead can help ensure your trip is comfortable, safe, and enjoyable.
The Role of the NDIS in Travel
The NDIS is designed to support Australians with permanent and significant disabilities. If you’re a participant, parts of your plan may be used to assist with travel-related needs—depending on your goals, support categories, and plan type. Funding can be used for things like:
- Transport to and from community activities, events, or your holiday destination.
- Support workers to assist you during your trip.
- Short-term equipment hire, such as wheelchairs or hoists.
- Training and planning support for developing confidence in independent travel.
It’s important to talk with your Support Coordinator or Local Area Coordinator (LAC) about your travel goals to make sure they’re reflected in your plan.
Domestic Travel in Australia
Australia is one of the most accessible countries in the world, especially in its major cities. Most public transportation systems—including trains, trams, buses, and ferries—are wheelchair accessible and offer companion cards or disability discounts.
If you’re using NDIS funding for a domestic trip, you may be able to claim:
- Transportation costs when public transit isn’t a viable option.
- A support worker’s travel expenses, including accommodation and per diem, if they are essential for your daily living needs.
- Hire of mobility or medical equipment at your destination.
Be sure to keep all receipts and document your travel-related goals within your plan.
International Travel Considerations
While the NDIS doesn’t cover the cost of international flights or leisure travel itself, certain support needs related to travel preparation or participation in overseas events may be funded. For example:
- Skills training for navigating airports or new environments.
- Travel companions for personal care (where justified in your plan).
- Support for cultural or skill-building travel, such as volunteering or educational trips.
It’s critical to discuss international travel well in advance during your plan review. Supports must be reasonable and necessary and linked to your goals.
Note: The NDIS does not cover medical care overseas, so comprehensive travel insurance is essential.
Working with NDIS Providers
Many service providers that support Australians with disabilities are registered with the NDIS. They may offer:
- Travel coordination and planning
- Personal support workers
- Accessible vehicle transport
- Accommodation options
- Equipment rental and delivery
If you’re self-managed or plan-managed, you can also access unregistered providers, giving you greater flexibility when booking accessible tours or accommodation.
Insurance and Documentation
Before you go, gather essential documents, including:
- A copy of your NDIS plan (or parts relevant to travel)
- Medical letters or summaries
- Emergency contacts and medication lists
- Travel insurance policies that cover disability-related needs
You may also want to carry a basic accessibility needs statement to share with airlines, hotels, or transport services.
Final Tips
- Plan early: Book accommodations, transport, and any needed support workers well in advance.
- Talk to your team: Include travel goals in your NDIS plan and speak with your LAC or support coordinator about how to make it happen.
- Document everything: Keep receipts and notes to justify expenses claimed through your plan.
- Know your rights: The Disability Discrimination Act protects your right to access services like transport, lodging, and public venues without discrimination.
Australians with disabilities deserve the opportunity to travel just like everyone else. With thoughtful planning and the right NDIS supports in place, you can explore new destinations with confidence, knowing that your independence and comfort are a priority every step of the way.
